FREQUENTLY ASKED QUESTIONS
Q: Do I need a puller to replace this wiper arm?
A: You just used a wrench. It is very easy to install.
Q: How do I find the perfect wiper for my vehicle？
A: You can enter your model directly into the search box, and then select based on the year indicated on the product.
Q: How long does it take for the product to ship after I buy it?
A: After we see the order, we will review the order information within 24 hours and check our stock. We will ship to you as soon as possible after confirming the stock.
Q: What if the prepaid goods are not delivered?
A: If the product is not shipped, it means that the product is temporarily out of stock and we will cancel the order. The money will be automatically returned to your account. If the product is about to arrive, we will get in touch with you by mail.
Q: Do OTUAYAUTO wiper blades have an expiration date?
A: No. It is recommended that wiper blades be replaced if they have been on a vehicle longer than 12 months.
Q: Why is my wiper blade streaking?
A: Dirty glass can cause wiper blades to streak. If wiper blades are streaking on a clean windshield, it is time to change the blades.
Q: Does OTUAYAUTO offer wiper blade refills?
A: OTUAYAUTO does not offer refills for our wiper blades at this time. OTUAYAUTO wiper blades typically last 6 to 12 months from the time of installation; however, there is not a firm expiration date for these products. It is recommended that wiper blades be replaced if they have been on a vehicle longer than 12 months.
Q: What can be used to clean wiper blades?
A: Use car wash to clean your blades when washing your car. Just run the soapy sponge up and down either side of the squeegee.
Q: What payment methods exist in your company?
A: We support pay pal and credit card, you can try it when paying.